CONTACT THE MEDICS LIBRARY
We're Here to Help
Whether you have a question about our publications, need support with an order, are interested in training resources, or would like to discuss partnership opportunities, we’d be delighted to hear from you. We’re committed to providing friendly, helpful support and responding to your enquiry as quickly as possible.
How Can We Help?
Whatever your enquiry, we’re here to help. Whether you’re looking for information about our publications, need assistance with an order, or would like to discuss training or partnership opportunities, we’ll do our best to provide the support you need.
General Enquiries
Questions about The Medics Library, our educational publications, website or general enquiries. We’re always happy to help.
Publication Support
Questions about our printed books, eBooks, educational resources and publication information. We’re happy to help you choose the right resource for your learning needs.
Training Providers
Bulk orders, educational organisations, training providers and partnership opportunities. We’d be pleased to discuss how The Medics Library can support your learners.
Orders & Downloads
Need help with an order, downloadable resources or accessing your purchases? We’re here to help resolve any issues as quickly as possible.
Send Us a Message
If you can’t find the information you’re looking for, simply complete the form below and we’ll get back to you as soon as possible. Whether your enquiry relates to our publications, educational resources, training providers or customer support, we’re always happy to help.
Frequently Asked Questions
Here are some common questions we receive about our bookstore and services.
Yes. Our publications are written to support learners at different stages of their emergency care journey. Whether you’re preparing for your first responder course or building on existing knowledge, our books use clear explanations, practical examples and structured learning to help you develop your confidence and skills.
Yes. Many of our publications are available in both printed and digital formats, allowing you to choose the option that best suits your learning style. Availability may vary by title, so please check the individual publication page for the latest formats.
Yes. We welcome enquiries from training providers, educational organisations and employers interested in purchasing our publications in larger quantities. Please contact us to discuss your requirements, and we’ll be happy to explore the most suitable options for your organisation.
We aim to respond to all enquiries as promptly as possible, typically within 1–2 business days. If your enquiry is urgent, please make this clear in the subject line of your message so we can prioritise it where appropriate.
Absolutely. We welcome suggestions from learners, educators and healthcare professionals. If there’s a topic or learning resource you’d like to see developed by The Medics Library, we’d be delighted to hear your ideas and will consider them as part of our future publishing programme.
Let's Support Your Learning Journey
Whether you’re beginning your first emergency care course, expanding your professional knowledge or looking for trusted educational resources, The Medics Library is here to support your learning every step of the way. Explore our publications or discover our growing collection of free learning resources.